HARD-TO-FIND PARTS. PRACTICAL SOLUTIONS.

The part is unavailable.
The repair shouldn't be.

Discontinued. Backordered. Hard to identify. RECAP helps repair shops find a practical replacement and get the job moving again.

No part number? Start with photos and what you know.

A technician working by hand on a mechanical component in a repair shop
Built around the work.
Not just the part number.
Parts sourcing & cross-referencingLook beyond the usual catalog.
Fit & application reviewUnderstand the option before approval.
Supplier & solution coordinationKeep the useful answers for next time.

WHEN THE USUAL ANSWER ISN’T ENOUGH

One difficult part can hold up the whole job.

Bring RECAP the problem that another parts search hasn’t solved. Our initial focus is RV repair and service businesses.

Discontinued & obsolete

The OEM stopped supporting it. The equipment still needs to work.

Unavailable & backordered

The right number exists, but there’s no practical source or lead time.

Expensive to replace

A full assembly quote may deserve a closer look at other options.

Unknown or damaged

The label is gone, the part is broken, or the application is unusual.

Already have a quote? Ask us to review the alternatives

THE PRACTICAL ROUTE COMES FIRST

Find it. Verify it.
Make it only when necessary.

We work through the available options in this order. Custom manufacturing is one possible answer, not the starting point.

  1. Exact part, currently available

    Start with the right replacement, from a source that can supply it.

  2. New old stock

    Look beyond the current catalog for unused parts still in stock.

  3. Used or salvage exact part

    Consider an original part with its condition and suitability reviewed.

  4. Compatible substitute

    Cross-reference specifications, connections, mounting, and fit.

  5. Adaptable substitute

    Evaluate a practical alternative and identify the changes it needs.

  6. Custom replacement

    Coordinate reverse engineering or fabrication when the other routes fall short.

HOW RECAP WORKS

A clear next step, from the first photo to the final option.

You know the repair. We help with the sourcing, questions, and coordination around the part.

01 / SEND

Show us what you have.

Share the problem, equipment details, photos, and any numbers or measurements you know. Incomplete information is a starting point.

02 / RESEARCH & VERIFY

We work through the options.

RECAP researches sources, cross-references alternatives, and checks the details that matter. We’ll ask when more information is needed.

03 / REVIEW & APPROVE

Choose a practical solution.

Review the proposed route, pricing, lead time, and any fit or installation conditions before approving the work.

04 / COORDINATE & RETAIN

Keep the answer useful.

RECAP coordinates the approved solution and retains useful specifications and sourcing information for repeat needs.

A technician beside a lifted vehicle in a service bay

FOR RV REPAIR & SERVICE SHOPS

Keep your time
on the repair.

When a difficult part turns into hours of calls and open browser tabs, give the sourcing problem a place to go.

  • Support for stalled jobs and recurring difficult-part needs
  • One point of coordination for suppliers and replacement options
  • Documented answers, measurements, and specifications worth keeping
  • A private shop portal for your requests and authorized solved parts
Send your first request

PRACTICAL REVIEW. RESPECT FOR YOUR INFORMATION.

Your request belongs to your shop.

Photos and documents support your request; they aren’t a public parts listing. Shop portal access is limited to authorized company information. We review the application before recommending a route.

How we handle your information

LET’S START WITH WHAT YOU KNOW

Have a part holding up a repair?

A few photos and a short description are a good place to start.

Request a Part